wow2000.com
Solar FAQ for Projects in Gabon
Frequently Asked Questions About Our Solar Solutions
Which solar products does WOW2000 offer?
WOW2000 offers photovoltaic panels, inverters, batteries, residential and commercial kits, solar pumps, lighting, and hybrid systems. The right choice depends on the application, the loads to be powered, and the site. Explore our product catalogue or our solar solutions to compare the available product families.
What information is needed for a project assessment or customization?
Provide the equipment to be powered, its rated power, operating hours, priority loads, required backup time, location, and any roof or ground constraints. An electricity bill and site photos can support the assessment. For an OEM/ODM project, also provide the reference, quantity, specifications, branding requirements, and destination. Send these details through our contact page.
Is a battery always necessary, and how much backup time should be planned?
No. Daytime solar self-consumption can operate without a battery, while backup during an outage or operation at an off-grid site generally requires storage. Backup time depends on actual energy use, simultaneous loads, starting surges, usable battery capacity, and the operating mode. A whole home or business can be powered if the system is sized for those loads; prioritizing essential circuits is often more efficient.
How do I request a quote and place an order?
Select a product or describe your requirements on the contact page. Our team confirms the configuration, quantities, accessories, delivery, and, where required, installation before preparing the offer. Once the quotation is approved, choose one of the available payment methods . Order preparation begins after the technical and commercial details and the agreed payment have been confirmed.
How do delivery and installation work in Gabon?
WOW2000 arranges standard or express tracked delivery in Libreville and other areas of Gabon. Timing and cost depend on the destination, weight, volume, transport method, and site access; these details are confirmed in the offer. Depending on the project, a site assessment, installation, and commissioning can be added. See our delivery information or contact us about your destination.
What warranties and after-sales services are available?
The applicable warranty depends on the product, its configuration, and the terms stated in the quotation or datasheet. After-sales support covers installation, commissioning, operation, and troubleshooting. Requests can be submitted 24/7; support is provided remotely or on site depending on the equipment and location. Keep the invoice, product reference, serial number, and photos of the issue, then use the contact page.
Which environments are WOW2000 solutions designed for?
The solutions cover homes, shops, offices, industrial sites, farms, and off-grid locations. The model must be selected according to temperature, humidity, salt air, lightning exposure, ventilation, ingress protection, and the loads to be powered. Remote monitoring is available on compatible equipment. Backup time, energy production, and savings depend on system sizing, the site, the season, and usage; the model datasheet and project assessment remain the final selection references.